Dedicated Technicians Console - NetSupport SchoolNetSupport School is not just a classroom management solution; as part of our whole school approach, we also provide a dedicated Technicians’ Console for network managers and technicians to help support users and manage devices across the school.

Using the Tech Console you can:

  • Monitor all computers across the school network in a single view.
  • Monitor application and internet use on each Student PC.
  • Display all Students and Tutors by active class.
  • Group all computers by classroom or physical location.
  • Generate a full Hardware Inventory summary for a selected PC.
  • Generate a full Software Inventory for each PC, including Hotfixes.
  • Transfer files and folders to selected or all computers.
  • Show real-time USB memory stick status on all student PCs.
  • Edit the registry of a remote system.

 

Remote control

  • Review individual NetSupport School client security settings remotely.
  • Ability to search for students by name, device or room.
  • Power on, Power off, Reboot and Log in to classroom computers remotely.
  • Launch a local command prompt window from the remote system on a Technician’s PC.
  • Automatically connect to students/teachers using Room mode.
  • Perform powerful 1:1 PC Remote Control on any selected computer, capture screenshots, annotate the screen and more.
  • Provide direct technical assistance to any classroom teacher.

 

Chat and message

Tech Console - Details View - NetSupport School

  • Conduct a Chat with one or multiple students or teachers.
  • Broadcast messages to groups or all network users in seconds.

 

View policies and processes

  • View and control services, processes and applications running on each PC.
  • View/set Power Management policy for students and teachers.
  • View/set Windows Update policy for students and teachers.
  • View/set User Access Control policy for students and teachers.
  • View Antivirus status for students and teachers.
  • View/set Windows Firewall policy for students and teachers.
  • View Spyware status for students and teachers.
  • View/set Internet Explorer Phishing Filter for students and teachers.
  • View/set Internet Explorer Protected Mode policy for students and teachers.

 

Set “Always on” restrictions

  • Apply a school-wide set of internet and application restrictions that are ‘always on’. (Teachers can still apply local restrictions appropriate to a particular lesson).
  • Set ‘always on’ USB restrictions.
  • Set ‘always on’ CD/DVD restrictions.
  • Set ‘always on’ printer restrictions.
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